FAQ’S

Frequently Asked Questions

How to top up my TSPC app balance?

When making a deposit please use the
TSPC Agent Number as reference.
Example Agent Number: EW-0422709
Please use the below bank account details when
loading money: (Minimum deposit of R300)

BANK: FNB
ACCOUNT NAME: TSPC APP DEPOSIT ACCOUNT
ACCOUNT NUMBER: 6280 4453 942
BRANCH: 250 655

During working hours please allow 1hour for deposits
to reflect in your App balance.

Support email address: appdeposit@tspc.co.za
Support contact number during working hours
only: (011) 466-1813

How do I check my TSPC balance ?

Keep track of your balance in a few easy steps!

- Open the TSPC RICA app
- Click on the wallet icon the top part of your screen
- Your balance will be displayed on the screen

How do I unblock my app account?

When you enter your TSPC RICA app password incorrectly 3 times, the app blocks you automatically. You will need to call the your regional support centre to unblock your TSPC RICA app.

Johannesburg (011) 466-1813
Cape Town (021) 702-4272
Durban (031) 502-4574
East London (043) 726-0180

What's my regional support number?

Johannesburg (011) 466-1813
Cape Town (021) 702-4272
Durban (031) 502-4574
East London (043) 726-0180

RICA Agent legal requirements

- As a RICA agent you are responsible for the SIM
activations that you perform.

-I agree to validate a mobile phone subscribers details
against their proof of identification (South African ID
book or passport) ensuring that the subscriber
resembles the photograph within.

-l agree to verify a subscribers address by inspecting
a bank statement, municipal rates and taxes invoice,
telephone or cellular phone account not older than 3
months, or any other utility bill or an account of a
retailer not older than 3 months, or an existing lease,
rental or credit sale agreement, insurance policy, a
current TV licence or a new motor vehicle licence
document.

-I undertake to capture a mobile phone subscriber's
RICA particulars as accurately as possible.

-I undertake to prevent fraudulent submission of false
registration information which may result in a RICA
registration failure and failed subscriber activation.

-I agree to attend to the registration of a mobile phone
subscriber in accordance with the requirements of the
RICA act, and I understand that this requirement may
change from time to time.

Forgot your password? Reset your password

Reset your password by following these easy steps!

Enter your mobile number, surname, date of birth or your ID/Passport number.

This information must match your registered information.

On completion a new password will be reset on your
account and sent to you via SMS.

If this procedure is not executed correctly your account
will be locked and you will need to contact support.

The home of kasi entrepreneurs

Take your hustle to the next level

Products

Start Making Money with TSPC RICA app
from our variety of products.

The TSPC RICA app

TSPC RICA on the Go: Manage Business Anytime, Anywhere

Our TSPC RICA app is designed specifically for traders and dealers in the sim card and cellular industry. the TSPC RICA app empowers you to handle transactions seamlessly and efficiently. With just a smartphone, you can service customers digitally, eliminating the need for paper-based registrations.

Download the TSPC RICA app
MTN
Telkom
Cell C

Our app is zero rated
(It's free Skhokho)

The TSPC RICA app is your one-stop shop for efficient RICA registrations, now available completely free for data usage on South Africa's leading mobile networks: MTN, Telkom, and Cell C.

Transparent
Easy-to-use
100% Accurate

Transparent and easy-to-use reports.

Gain complete transparency into commissions with our user-friendly reporting system. Our reports provide a comprehensive view of your performance and earnings, ensuring you stay informed and motivated.

Share earnings
Fast withdrawals

Quick and easy transfers and withdrawals

Get your money where you need it, when you need it. TSPC prioritises a smooth cash flow experience, ensuring quick and secure transfers and withdrawals. But for optimal efficiency, make sure your FICA details are up-to-date.

Community

Don't just take our word for it.

Hear what our community of entrepreneurs and self-starters have to say.

Ashenafi Tsadik

Regional Sales Manager

“TSPC is like one big family of self-starters, and has seen me from grass-root level work to becoming a regional sales manager ”

Up to R40

CIB on all networks

10 000

Agents

Nomsa kempe

Agent (Eshowe)

“TSPC is like one big family of self-starters, and has seen me from grass-root level work to becoming a regional sales manager ”

Dianne Russell

Laravel Developer

“My home in Bulawayo is complete - Viva TSPC viva!”

Eyerusalema

Depot manager

"The favourite part of my day is getting to meet new entrepreneurs and hearing about their ambitions ”

Hedwig Xaba

Agent (East London)

“I love TSPC, makes my life so much better”

Nationwide

We're in all 9 provinces

14 years

in business

Handra Makhuvele

Agent Limpopo

“I can feed my family and I just finished building a new house for them in Giyani because of TSPC”

Chris

Sales representative

“We value customer service above everything else. We encourage our agents to grow beyong what they can imagine”

News

Extra extra read about our

Get the latest updates here

Functionality

New: SIM Checker Function on the TSPC App

Check Your SIMs In Tree Easy Steps 🤳🏾

Read Full Blog
FAQ’S

Frequently Asked Questions

How to top up my TSPC app balance?

When making a deposit please use the
TSPC Agent Number as reference.
Example Agent Number: EW-0422709
Please use the below bank account details when
loading money: (Minimum deposit of R300)

BANK: FNB
ACCOUNT NAME: TSPC APP DEPOSIT ACCOUNT
ACCOUNT NUMBER: 6280 4453 942
BRANCH: 250 655

During working hours please allow 1hour for deposits
to reflect in your App balance.

Support email address: appdeposit@tspc.co.za
Support contact number during working hours
only: (011) 466-1813

How do I check my TSPC balance ?

Keep track of your balance in a few easy steps!

- Open the TSPC RICA app
- Click on the wallet icon the top part of your screen
- Your balance will be displayed on the screen

How do I unblock my app account?

When you enter your TSPC RICA app password incorrectly 3 times, the app blocks you automatically. You will need to call the your regional support centre to unblock your TSPC RICA app.

Johannesburg (011) 466-1813
Cape Town (021) 702-4272
Durban (031) 502-4574
East London (043) 726-0180

What's my regional support number?

Johannesburg (011) 466-1813
Cape Town (021) 702-4272
Durban (031) 502-4574
East London (043) 726-0180

RICA Agent legal requirements

- As a RICA agent you are responsible for the SIM
activations that you perform.

-I agree to validate a mobile phone subscribers details
against their proof of identification (South African ID
book or passport) ensuring that the subscriber
resembles the photograph within.

-l agree to verify a subscribers address by inspecting
a bank statement, municipal rates and taxes invoice,
telephone or cellular phone account not older than 3
months, or any other utility bill or an account of a
retailer not older than 3 months, or an existing lease,
rental or credit sale agreement, insurance policy, a
current TV licence or a new motor vehicle licence
document.

-I undertake to capture a mobile phone subscriber's
RICA particulars as accurately as possible.

-I undertake to prevent fraudulent submission of false
registration information which may result in a RICA
registration failure and failed subscriber activation.

-I agree to attend to the registration of a mobile phone
subscriber in accordance with the requirements of the
RICA act, and I understand that this requirement may
change from time to time.

Forgot your password? Reset your password

Reset your password by following these easy steps!

Enter your mobile number, surname, date of birth or your ID/Passport number.

This information must match your registered information.

On completion a new password will be reset on your
account and sent to you via SMS.

If this procedure is not executed correctly your account
will be locked and you will need to contact support.

PRIVACY NOTICE /STATEMENT