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ABOUT US

The Starter Pack Company was founded in 2007 after identifying a market need for a specialist multi-network pre-paid sim distribution supplier. The Company has since evolved further and today we not only offer pre-paid sim cards on behalf of all the South African cellular networks, but also offer our customers RICA functionality and the ability to sell value added products such as pre-paid airtime, data and electricity.

Our purpose is to create opportunities for all South Africans by empowering them to become entrepreneurs by connecting them to people and the world around them. We believe in offering our customers the best in market service, product diversity and POS solutions at the best price and pride ourselves in fostering long-term relationships to ensure we deliver profitable, sustainable growth.

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As a RICA agent, you are responsible for the SIM activations that you perform or are performed using your RICA device.
  • You agree to validate a mobile phone subscribers’ details against their proof of identification (South African identity document or passport) ensuring that the subscriber resembles the photograph within.

  • You agree to verify the subscribers address by inspecting a bank statement, municipal rates and taxes invoice, telephone or mobile phone account not older than 3 months, or any other utility bill or an account of a retailer not older than 3 months, or an existing lease, rental or credit sale agreement, insurance policy, a current TV licence or a new motor vehicle licence document.

  • You undertake to capture a mobile phone subscribers /RICA particulars as accurately as possible.

  • You undertake to prevent fraudulent submissions of false registration information which may result in a RICA registration failure and a failed subscriber activation.

  • You agree to attend to the registration of a mobile phone subscriber in accordance with the requirements of the RICA act, and you understand that this requirement may change from time to time.

  • You agree to keep all the information disclosed to yourself by a mobile phone subscriber, confidential and will not disclose any RICA information to 3rd parties.

  • You undertake to perform a RICA registration on all persons to the best of your ability.

  • You warrant that the information provide is true and accurate.

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